Customer Service Representative
3 weeks ago
We are seeking a talented Customer Consultant to join our Virgin Money team in Motherwell. As a Customer Consultant, you will be the face and voice of our brand, providing exceptional customer service and helping customers achieve their financial goals.
About You
To be successful in this role, you will have a genuine passion for delivering outstanding customer service and a desire to work in a fast-paced, dynamic environment. You will be an excellent communicator with great interpersonal skills, able to build rapport with customers and colleagues alike. Additionally, you will have a keen interest in digital technology and a willingness to learn and develop your skills.
Key Responsibilities
As a Customer Consultant, your key responsibilities will include:
- Welcoming customers to the Store
- Helping customers use digital services
- Resolving customer queries
- Providing expert advice on our products and services
- Working with colleagues across the Stores and Digital Experience Centre
What We Offer
We offer a range of benefits, including:
- Generous holiday entitlement
- Flexible working arrangements
- Opportunities for career development
- A dynamic and supportive team environment
About Us
At Virgin Money, we are committed to making a positive difference in the lives of our customers. We strive to create a culture that is inclusive, diverse, and supportive, where our colleagues feel valued and empowered to succeed. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.
Join Our Team
Apply now to become a part of our Virgin Money team and start your journey towards a rewarding and challenging career.
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