Care Coordinator Lead

3 days ago


Wokingham, Wokingham, United Kingdom Sonderwell Full time
About Sonderwell

We are a UK-wide care provider dedicated to delivering exceptional healthcare services to our clients. Our team is committed to providing compassionate, person-focused care that promotes independence and improves quality of life.

Job Opportunity

We are seeking an experienced Care Coordinator to join our growing team. This role is essential in ensuring our clients receive high-quality care, and our support workers are well-supported and motivated.

Key Responsibilities
  • Client Care: Develop and manage care schedules to meet clients' needs, ensuring coverage for staff absences. Monitor and address cancelled care hours with Team Leaders. Oversee high-quality, person-centred care and maintain strong communication with clients and families.
  • Staff Management: Recruit and match support workers to clients in partnership with recruitment. Collaborate with HR and Clinical Leads to address staff issues and ensure ongoing training.
  • Communication and Collaboration: Coordinate with internal and external stakeholders to ensure seamless care. Supervise care and medication standards and maintain accurate records. Report on client progress and share service impact with stakeholders.
  • Operational Efficiency: Plan and deploy resources efficiently across care packages. Support scheduling, billing, payroll, and participate in the on-call rotation.
About You
  • You should have strong customer service skills with experience in domiciliary care or a similar environment.
  • Ongoing communication and logistical planning skills are essential.
  • You must be able to work both independently and as part of a team, with a calm approach under pressure.
  • Mentoring and coaching experience to support the development of other team members is beneficial.
  • Own transport is required.
What We Offer
  • A competitive salary up to £27,500 depending on experience.
  • The opportunity to be part of a committed team dedicated to making a difference in clients' lives.
  • Growth opportunities and a supportive work environment.


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