Sales Enablement Expert

4 weeks ago

London, Greater London, United Kingdom NetJets Management Limited Full time
Sales Enablement Specialist, Senior

The Sales Enablement Specialist, Senior at NetJets Management Limited is responsible for developing and implementing sales training programs that align with the company's goals. This role collaborates with the Director of Commercial and Global Sales and Marketing Management Teams to investigate the intricacies of NetJets' sales processes and design practical courses and learning programs to equip the Sales Team with the necessary tools and knowledge to excel in their roles.

Key Responsibilities:
  • Work closely with Sales Management, business stakeholders, and the NJE Organisational Development (OD) team to define the knowledge, experience, and training curriculum required for each role within the Sales Department to achieve and exceed NetJets Sales targets.
  • Partner with Sales Management to identify and analyze knowledge and skills gaps to increase performance.
  • Develop and maintain the best-practice sales training curriculum in alignment with the NJE OD team, including ongoing refresher courses to ensure knowledge and performance gaps are minimized and that the team performs at their peak.
  • Work closely with our Global Enablement teams, including NJE OD, NJA Sales, and Owner Services departments, to develop globally led or cross-departmental initiatives and ensure their successful execution across the NJE Sales function.
  • Develop and deliver comprehensive train-the-trainer programs to equip internal Subject Matter Experts (SMEs) with the necessary knowledge, skills, and tools to effectively train and mentor employees, ensuring consistent and high-quality training delivery across the organization.
  • Partner with NJE OD team and external Sales Trainers to provide coaching to sales managers to empower them to strengthen their teams.
  • Continuously develop and deliver specialist onboarding programs, working closely with Sales Managers to provide additional feedback and support to accelerate the growth and effectiveness of new hires.
  • Plan and deliver ongoing specialist training according to the curriculum for each role, in partnership with NJE OD team as well as internal and external SMEs using diverse media channels (such as podcasts, videos, e-learning, etc.) and preparing training materials and handouts to maximize training effectiveness and knowledge retention.
  • Work with NJE OD team to manage and optimize the Sales Training budget by leveraging, adapting, scaling, and facilitating industry expertise and best practice to ensure effective allocation of resources and maximize return on investment for training initiatives.
  • Work with internal SMEs to ensure that information required by the sales team is well presented, easy to understand, and effectively communicated. This includes but is not limited to NetJets processes and policies, product launch and update materials, industry, and competitor intel.
  • Become an expert in Sales-related topics with credible experience and knowledge to influence Sales team members to prioritize learning, adopt policies and best practice processes, and be more effective through greater self-sufficiency.
  • Provide ongoing day-to-day support to the entire Sales team to ensure consistent pitch and understanding across all regions.
  • Support the Sales-related training requirements across NetJets Europe, including facilitation on broader training.
  • Measure the effectiveness of training programs, including measuring individual participation in training programs as well as proficiency of skills obtained through the training.
  • Focus on continuous improvement of business processes and communications by feeding back insights from training to relevant stakeholders and providing process redesign recommendations.

Requirements:
  • Bachelor's in Management or Marketing
  • Minimum 5 years' sales training experience
  • Minimum 3 years' experience working with senior management in a corporate setting
  • Excellent verbal and written communication skills suited for all audiences
  • Confident in developing learning materials, including video, audio, presentations, e-learning modules, documents, guidebooks, and interactive programs using different design and facilitation tools and software

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