Administrative Support Specialist
6 days ago
**Job Summary:**
We are seeking a highly skilled Administrative Support Specialist to join our team at ABM UK. This is an excellent opportunity for individuals who thrive in fast-paced environments and possess exceptional organizational and communication skills.
**Key Responsibilities:**
- Plan and coordinate cabin cleaning crews, ensuring adequate resource allocation and optimal coverage.
- Allocate staff holidays in line with operational requirements and process them accordingly.
- Audit working hours to guarantee accurate payment for employees.
- Develop and implement training programs to maintain compliance.
- Foster effective communication and engagement among all staff members.
- Cover overtime and other tasks as needed.
- Maintain up-to-date staff trackers and manage sickness and absence reports.
- Collaborate with support functions, including training, HR, planning, and payroll.
- Attend meetings, take notes, and disseminate information to the team.
- Lead new starter onboarding, including uniform procurement and locker allocation.
- Conduct welcome sessions for new hires, focusing on process training and rostering system proficiency.
**Requirements and Qualifications:**
To succeed in this role, you will require:
- Excellent interpersonal and organizational skills.
- Effective communication skills, both written and verbal.
- A people-focused approach and a positive attitude.
- The ability to work independently and collaboratively as part of a team.
- Experience handling complaints, identifying issues, and providing suitable resolutions.
- Proficiency in Microsoft Office applications (Word, Outlook, Excel).
- Strong attention to detail and a high level of English language proficiency (B2 minimum).
**Benefits:**
- 24/7 GP access for you and your immediate family.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access to Perks at Work, featuring discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money, and work.
- Support: Online chat or telephone service for urgent support in a crisis.
**About Us:**
ABM UK is one of the world's leading providers of integrated facility services. We strive for a cleaner, healthier, and more sustainable world by delivering essential services that enhance spaces and places. Our comprehensive range of facility solutions includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. With over 10,000 team members across the UK, we're proud to serve iconic sites nationwide.
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