Service Administrator Support Specialist
2 days ago
Urban Planters is a leading UK-based company that has been transforming homes and workplaces with plants since 1965.
We have a national network of branches spanning the length and breadth of the country, enabling us to deliver personalized services while maintaining high standards.
Our commitment to quality, safety, sustainability, and professionalism drives our operations. We are certified under ISO 9001, 14001, and 45001.
In our pursuit of environmental stewardship, we actively reduce our carbon footprint by planting trees and supporting climate crisis projects. Our dedicated workforce offsets their carbon emissions, contributing to a greener future.
Job Overview
Position: Service Administrator
Location: Hounslow
Contract: Full-Time, Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive annual salary range from £24,500 to £30,000
Reporting To: Team Leader
Duties of a Service Administrator at Urban Planters Hounslow
- Taking responsibility for booking service visits with clients
- Loading service dockets onto technicians' phones, sending dockets to clients, and checking weekly completion
- Answering calls from technicians, customers, and management, dealing with queries or passing them on
- Assisting the Operations Team with day-to-day administrative tasks
- Liaising with suppliers and placing orders
- Assisting with raising purchase orders
- Supporting vehicle fleet management - MOT bookings, servicing, and vehicle hire when necessary
Requirements
To be considered for this role, you will ideally possess:
- Competency in Microsoft Office systems
- Excellent interpersonal and communication skills
- Strong attention to detail and accuracy skills
- Ability to work effectively as part of a team
- Able to accurately follow instructions
- Capacity to deliver tasks and meet deadlines
What We Offer
This opportunity suits someone looking to join a fast-paced business with a friendly and welcoming team. It's an excellent chance to progress and develop within a leading company in the interior and exterior planting sector.
We offer:
- Competitive Salary
- Job Stability & Security
- Progression Opportunities
- Employee Assistance Program
- Refer A Friend Bonus Scheme
- Company Events
- And many more...
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