Customer Service Representative

3 days ago


Luton, Luton, United Kingdom Govia Thameslink Railway Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our customers.

As a key member of staff, you will be responsible for ensuring that our customers have a positive experience at all times. This includes providing information, assistance, and support to meet their needs.

Key responsibilities include:

  • Providing a warm and welcoming greeting to customers
  • Assisting customers with their queries and concerns
  • Ensuring that our customers feel safe and secure
  • Protecting revenue and promoting good customer behavior

You will work closely with other colleagues to achieve our goals and objectives. If you are passionate about delivering outstanding customer service, we want to hear from you.



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