Airline Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as an Airline Customer Service Representative. As a key member of our cabin crew, you will be responsible for providing exceptional service to our passengers while ensuring their safety and comfort during flights.
Key Responsibilities:
- Deliver outstanding customer service, addressing passenger needs and concerns in a professional and friendly manner.
- Ensure the safety and well-being of all passengers on board, following strict protocols and procedures.
- Work effectively with colleagues to maintain a clean and comfortable cabin environment, adhering to high standards of hygiene and presentation.
- Conduct sales and cash handling duties, offering personalized service to passengers and promoting our airline's products and services.
- Maintain accurate records and reports, utilizing our airline's systems and tools to track performance and identify areas for improvement.
Requirements:
- You must be at least 18 years old and possess a valid right to live and work in the UK.
- A GCSE-level education or equivalent is required, along with excellent communication and interpersonal skills.
- Fluency in English is essential, with additional language skills being a significant advantage.
- A valid passport with no restrictions is necessary, as well as the ability to swim and meet specific height requirements.
- You must live within a 90-minute commute of your chosen base airport and be willing to work flexible rosters, including nights, weekends, and holidays.
What We Offer:
- A competitive salary, inclusive of a comprehensive benefits package and social security insurance.
- Free Cabin Crew training and development opportunities, equipping you with the skills and knowledge to excel in your role.
- Flexible rostering and generous paid holiday allowance, allowing you to maintain a healthy work-life balance.
- Career advancement opportunities, with a clear path for progression and growth within our airline.
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