Jewellery Production Coordinator

5 days ago

London, Greater London, United Kingdom Maya Magal London Full time

About Maya Magal London

Maya Magal London is a luxury jewellery brand that celebrates modern craftsmanship and the luxury of the handmade. Our commitment to exceptional design, outstanding service, and a strong team ethic forms the foundation of our brand values.

Job Overview

We are seeking a highly organised and skilled Jewellery Production Coordinator to join our team. In this role, you will be responsible for managing the production process of our in-house and outsourced collections, customer orders, and repairs.

Key Responsibilities

  • Coordinate the production of in-house jewellery collections and manage outsourced production partners.
  • Oversee and schedule the making of stock, customer orders, and repairs/alterations.
  • Maintain accurate production schedules, ensuring timely delivery of stock and orders, whilst also keeping the retail and ecommerce team up to date on expected delivery of stock and new collections.
  • Liaise with suppliers, vendors, and subcontractors to track and manage production progress and maintain good relationships.
  • Handle the administrative aspects of repairs and alterations, including intake, quotes, and follow-ups with the retail team.
  • Manage inventory of materials, tools, and supplies, ensuring efficient stock levels for production.
  • Organise and maintain clear records of customer orders, job sheets, and production timelines.
  • Provide regular updates to the team and customers on the progress of orders and repairs.

Bench Jeweller Responsibilities

  • Assist in the production of in-house jewellery collections and custom pieces.
  • Carry out repairs and alterations on customer jewellery.
  • Assemble, polish, and finish jewellery pieces to a high standard.
  • Ensure quality control throughout the production process.
  • Work with various metals, stones, and techniques to create and repair jewellery.

Requirements

  • Prior experience in a similar production coordination role within the jewellery industry is highly desirable.
  • Proven experience as a bench jeweller, with the ability to perform repairs, alterations, and production work to a high standard.
  • Strong organisational and time-management skills to manage production schedules, orders, and repairs efficiently.
  • Excellent communication skills, both written and verbal, to liaise with team members, suppliers, and customers.
  • Strong attention to detail to ensure high-quality production and accurate record-keeping.
  • Ability to troubleshoot issues in production and bench work with creativity and efficiency.
  • Familiarity with jewellery production techniques and tools.
  • Knowledge of production workflows, timelines, and industry suppliers.
  • Knowledge of CAD software (such as Adobe Suite and Rhino/Matrix) is a plus but not essential.

What We Offer

  • Competitive salary based on experience.
  • Opportunity to work in a dynamic and creative environment.
  • Professional development and growth within the company.
  • Employee allowance for our beautiful jewellery collections.

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