VIP Operations Manager

4 weeks ago


London, Greater London, United Kingdom Endeavor Full time

About the Role

We are seeking a highly skilled VIP Operations Manager to join our team at Endeavor. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our art fairs and VIP experiences.

Key Responsibilities

  • Manage the maintenance and management of our CRM database, Sugar, to ensure data integrity and accuracy.
  • Collaborate with our Data Team to curate and review invitation lists for each fair.
  • Oversee the sending of invitations and tracking of responses on Power BI, providing regular updates to the Head of VIP Operations and VIP Team.
  • Manage a team of temporary VIP inbox staff for each fair, setting their schedules and arranging their contracts with HR.
  • Ensure clear communication and efficient workflow within the team.

Requirements

  • Proven experience in an arts-based institution is highly desirable.
  • Previous project management and operational experience.
  • Excellent communication and interpersonal abilities.
  • Experience of using Microsoft Suite, particularly Excel.
  • Proficiency in CRM systems.

About Us

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.



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