VIP Operations Manager

1 week ago


London, Greater London, United Kingdom Endeavor Full time

About the Role

Frieze, a leading platform for modern and contemporary art, is seeking a highly skilled VIP Operations Manager to join their team. As a key member of the VIP team, you will play a crucial role in managing the invitations process for all fairs, ensuring streamlined operations, and maintaining strict adherence to deadlines.

Key Responsibilities

  • Manage the CRM database, Sugar, within the VIP team, ensuring data integrity and accuracy.
  • Collaborate with the Data Team to curate and review invitation lists for each fair.
  • Oversee the sending of invitations and tracking of responses on Power BI, providing regular updates to the Head of VIP Operations and VIP Team.
  • Review best practices and streamline the invitations process to enhance efficiency.
  • Manage a team of temporary VIP inbox staff for each fair, setting their schedules and arranging their contracts with HR.

Requirements

  • Proven experience in an arts-based institution is highly desirable.
  • Previous project management and operational experience.
  • Excellent communication and interpersonal abilities.
  • Experience of using Microsoft Suite, particularly Excel.
  • Proficiency in CRM systems.

About Endeavor

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.



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