Service Charge Analyst

5 days ago


London, Greater London, United Kingdom Riverside Group Full time
About the Role

We are seeking a highly skilled Service Charge Analyst to join our team at Riverside Group. As a Service Charge Analyst, you will be responsible for the accurate calculation, construction, and issue of all services charges, including both annual revenue charges and major works charges for properties.

Key Responsibilities
  • Accurate calculation and issue of all services charges, including annual revenue charges and major works charges.
  • Collaboration with other departments to achieve accurate rent calculations and issue of rents in the housing portfolio.
  • Experience in dealing with variable service charges and legislation and regulations.
  • Knowledge of property management and experience of calculating and issuing property charges, including services and rents.
  • Extensive knowledge of leases, tenancies, legislation, and case law in relation to service charges and rents.
  • Excellent IT skills, particularly in Excel.
  • Ability to build effective links with stakeholders, both internally and externally.
  • Driven and target-oriented approach.
  • Commitment to delivering exemplary and industry-leading customer service.
About Us

Riverside Group is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living.

What We Offer
  • Competitive pay and generous pension.
  • 28 days holidays plus bank holidays.
  • Flexible working options available.
  • Investment in your learning, personal development, and technology.
  • A wide range of benefits.


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