Spa Guest Services Representative

1 day ago


London, Greater London, United Kingdom The May Fair Hotel Full time
Job Title: Luxury Spa Reception Specialist

Estimated Salary: £25,000 - £35,000 per annum

The May Fair Hotel is seeking a highly skilled and experienced Luxury Spa Reception Specialist to join its esteemed team. As the first point of contact for guests entering the spa, this role requires exceptional communication skills, attention to detail, and a warm and welcoming demeanor.

In this position, you will be responsible for ensuring a seamless experience for guests, from check-in to departure. This includes completing pre-treatment administration, handling guest inquiries, and promoting spa services to maximize sales potential.

You will also be responsible for maintaining accurate records, managing stock levels, and reporting any discrepancies to the Spa Manager. Additionally, you will collaborate with other departments to ensure a cohesive and excellent customer service experience.

We offer a competitive salary, 28 days holiday per annum, complimentary meals, and a range of benefits including access to our online learning platform, Edwardian Academy.



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