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Ecommerce Manager
2 months ago
Our client, a leading retailer with a strong focus on sustainability, is seeking an experienced Ecommerce Manager to join their team on a 12-month fixed-term contract. As a key member of the team, you will play a crucial role in shaping the company's online strategy, driving growth, and enhancing the customer journey across all digital channels.
The Role:- Develop and implement daily trading and content plans for the D2C website, ensuring a seamless customer experience.
- Optimize customer experience, increase conversion rates, and drive growth through data-driven ecommerce strategies.
- Analyze sales data, customer trends, and competitors to deliver actionable insights and inform trading strategies.
- Plan and execute promotional campaigns to maximize impact and drive sales.
- Oversee website updates, including new landing page creation, trade calendar, and web content, to enhance the customer journey.
- Implement A/B testing programs to optimize the customer experience and improve conversion rates.
- Collaborate with brand and marketing teams to create fully integrated campaigns aligned with the company's overarching brand strategy.
- Work closely with customer acquisition teams to enhance the customer experience and ensure consistent messaging.
- Oversee onsite content and product data to ensure accuracy and relevance.
- Develop and implement product reporting and pricing strategies to maximize sales opportunities.
- Monitor and report on ecommerce KPIs to inform business decisions.
- Proven experience in a high-growth, fast-paced ecommerce environment.
- A data-driven mindset with a creative approach to problem-solving.
- Excellent communication skills, with the ability to work effectively with stakeholders at all levels.
We are looking for a talented and motivated individual who is passionate about ecommerce and customer experience. If you are a strategic thinker with a passion for driving growth and improving customer journeys, we would love to hear from you.
