Charity Shop Front Desk Representative
2 days ago
Job Description: Charity Shop Front Desk Representative
About the Role:
We are seeking a friendly and approachable front desk representative to join our team in one of our charity shops. As a front desk representative, you will be the first point of contact for customers, providing them with excellent customer service and support.
Key Responsibilities:
- Provide exceptional customer service to customers in-store and over the phone
- Deal with face-to-face, phone, and online enquiries
- Process donations and arrange collections via our local van teams
- Complete administration procedures accurately and efficiently
- Work collaboratively as part of a team to achieve sales and fundraising targets
What You'll Get:
- A competitive salary of £15 per hour
- The opportunity to work for a reputable charity that makes a real difference to people's lives
- Ongoing training and development opportunities
- Access to discounts with other retailers
- Reasonable travel expenses reimbursed
About Us:
The British Heart Foundation is a leading UK charity funding research into heart and circulatory diseases. We have a network of charity shops across the country, where we sell donated goods to raise vital funds for our cause.
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