Luxury Accommodation Liaison Specialist
3 days ago
We are seeking a dynamic professional to join our team as a Luxury Accommodation Liaison Specialist. This is a full-time role, working 40 hours per week with the possibility of remote work. The successful candidate will be responsible for all guest interactions, reputation management, and handling reservations for our luxury serviced apartments portfolio.
Key Responsibilities- Manage daily guest interactions and provide exceptional customer service
- Ensure seamless guest experience through efficient reservation handling
- Maintain accurate records and report any issues or concerns
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A good background in customer relations and ideally within the corporate hospitality and/or hotel industry
- Experience in a hotel reception or reservations department would be ideal
We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, plus quarterly discretionary bonuses and access to free stays in our luxury apartments in central London. You will also have membership of our employee assistance program and discounts on therapies and treatments.
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