Resident Liaison Officer

4 weeks ago


Lewisham, United Kingdom Fortus Recruitment Group Full time
Job Title: Resident Liaison Officer - Planned Maintenance Specialist

Job Summary:
Fortus Recruitment Group is seeking an experienced Resident Liaison Officer to join their planned maintenance team. The ideal candidate will have strong communication skills and the ability to work independently and as part of a team.

Key Responsibilities:
• To be the point of contact for clients and tenants regarding job updates
• To own and resolve complaints in a prompt and effective manner
• To work with the Contract Manager to inform clients of any issues
• To support the help-desk with emails from sub-contractors and clients
• To visit tenants as required

Requirements:
• Experience working as a Resident Liaison Officer
• Strong communication skills over the phone and face-to-face
• Good IT skills
• Ability to work independently and as part of a team

About the Company:
Fortus Recruitment Group is an equal opportunities employer and acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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