Resident Liaison Officer

1 week ago


Lewisham, United Kingdom CV-Library Full time

Linear Recruitment are searching for experienced Resident Liaison Officers (RLO) to join our client in Southeast London, covering Lewisham and Greenwich. You will be a key player in ensuring planned / reactive works are completed to customers’ homes. This is a permanent role with numerous positions available. The successful candidate will have experience dealing with customers face to face and coming to resolutions quickly and calmy. This is a fast-paced role so previous experience working in a fast paced environment is crucial.

Job duties:

* First point of contact for customers, engaging through face to face meetings, open days, on the phone and newsletters.

* Communicating updates to customers, site teams and internal stakeholders.

* Providing a high level of customer aftercare.

* Managing expectations of customers and site teams.

Experience required:

* Direct experience as an RLO is preferred.

* Ideally you will have experience from a contractor in a RLO or community engagement role completing planned / reactive maintenance.

* Must have very strong communication skills.

* Must be able to deal with difficult customers in an emphatic manner and come to a resolution.

* Must have experience in a fast paced, high pressure role.

Benefits / package:

* Salary up £32,000 per annum depending on experience. Plus £4,500 car allowance, plus expenses.

* Chances for training and development.

* Chances for progression.

* Supportive work environment



  • Lewisham, United Kingdom Actaris Site Services Full time

    Full Time Permanent - Lewisham - Posted 5 hours ago - Negotiable £ Reference Number: RLO_LEW Location: Lewisham, London **Resident Liaison Officer - Lewisham** Actaris Site Services is looking for 2 x Resident Liaison Officers in Lewisham, London. **Salary**:Negotiable **Job Type**:Full-time, Permanent **Hours**: 8.00 am - 5.00...


  • Lewisham, United Kingdom CV-Library Full time

    Resident Liaison Officer South-East London Up to £32,000 plus car allowance Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. Our client are based in Lewisham and they are carrying out internal and external planned maintenance to...


  • Lewisham, United Kingdom Fortus Recruitment Group Full time

    Job Title: Resident Liaison Officer - Planned Maintenance SpecialistJob Summary:Fortus Recruitment Group is seeking an experienced Resident Liaison Officer to join their planned maintenance team. The ideal candidate will have strong communication skills and the ability to work independently and as part of a team.Key Responsibilities:• To be the point of...


  • Lewisham, Greater London, United Kingdom Fortus Recruitment Group Full time €32,000

    Resident Liaison Officer South-East London Up to £32,000 plus car allowance Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. Our client are based in Lewisham and they are carrying out internal and external planned maintenance to scattered...


  • Lewisham, Greater London, United Kingdom Fortus Recruitment Group Full time €32,000

    Up to £32,000 plus car allowance Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades. Own all complaints and ensure that these are...

  • Resident Manager

    3 weeks ago


    Lewisham, United Kingdom deverellsmith Full time

    Job title: Resident ManagerLocation: LewishamSalary: £30-33kIn the property sector and have lettings experience? Looking for a change? I'm working with build-to-rent company that are looking for a Resident Manager to join their every growing in Lewisham team.The Resident Manager plays a vital role ensuring an outstanding and effortless living experience for...

  • Resident Manager

    1 month ago


    Lewisham, United Kingdom deverellsmith Full time

    Job title: Resident ManagerLocation: LewishamSalary: £30-33kIn the property sector and have lettings experience? Looking for a change? I'm working with build-to-rent company that are looking for a Resident Manager to join their every growing in Lewisham team.The Resident Manager plays a vital role ensuring an outstanding and effortless living experience for...

  • Resident Host

    7 months ago


    Lewisham, United Kingdom Get Living Full time

    **Overall Purpose** This role is the host and centre of one of our newest Neighbourhoods and engages daily with residents, connecting people and creating a unique and memorable experience for residents. The role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and...


  • Lewisham, United Kingdom deverellsmith Full time

    **About the Role**The Resident Manager will play a vital part in ensuring that residents have an exceptional living experience. This role involves collaborating with the team to optimise neighbourhood occupancy and maintaining properties to a high standard for viewing.**Key Responsibilities & Accountabilities:**Serve as the primary customer-facing...

  • Resident Host

    7 months ago


    Lewisham, United Kingdom Get Living Full time

    **Overall Purpose** This role is the host and centre of one of our newest Neighbourhoods and engages daily with residents, connecting people andcreating a unique and memorable experience for residents. The role isresponsible for delivering residentsatisfaction by providing efficient and welcoming assistance with all requests,ensuring a smooth and seamless...

  • Resident Manager

    3 weeks ago


    Lewisham, UK, South East London, United Kingdom deverellsmith Full time

    Job title: Resident ManagerLocation: LewishamSalary: £30-33kIn the property sector and have lettings experience? Looking for a change? I'm working with build-to-rent company that are looking for a Resident Manager to join their every growing in Lewisham team.The Resident Manager plays a vital role ensuring an outstanding and effortless living experience...

  • Home Ownership Officer

    6 months ago


    Lewisham, United Kingdom Apricus Resourcing Full time

    Apricus Resourcing are working with a local council authority who are on the lookout for a dedicated, experienced Home Ownership Officer for an ongoing, hybrid role based in Lewisham. Within your role you will be working within an experienced team to help aid those experiencing difficulties around home ownership. You will also be providing a first class,...

  • Home Ownership Officer

    5 months ago


    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a Home Ownership Officer to start work ASAP! **Responsibilities** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines. - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and...

  • Home Ownership Officer

    5 months ago


    Lewisham, United Kingdom Neway International Ltd Full time

    Neway are looking for a Home Ownership Officer to join our client based with Lewisham Council. Starting 4th Dec, working 36 hours a week initially for a 3 month contract. As a **Home Ownership Officer**, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes home owners. **If successful the main...

  • Home Ownership Officer

    5 months ago


    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a Home Ownership Officer to start work ASAP! **Responsibilities** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines. - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and...

  • Home Ownership Officer

    5 months ago


    Lewisham, United Kingdom Essential Employment Full time

    **Home Ownership Officer (Hybrid) needed in Lewisham, Paying £19.87ph PAYE - Reference: RQ1117224** minimum 2 days per week in the office - Proactively manage a variety of RTB and home ownership functions within procedural & legislative - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this...

  • Home Ownership Officer

    6 months ago


    Lewisham, United Kingdom Essential Employment Full time

    **Home Ownership Officer needed in Lewisham, Paying £20.59ph PAYE - Reference: RQ1173795** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this clearly and precisely to others in writing, interview...


  • Lewisham, United Kingdom CV-Library Full time

    Safer Communities Operation Manager Lewisham Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service. To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support...


  • Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a **Customer Service Officer**to start work ASAP! **Responsibilities** - To effectively support customers in using a number of Council services, predominantly through the promotion of online and other self-service methods. - To respond to customer contact within the...

  • Tenancy Officer

    5 months ago


    Lewisham, United Kingdom The Hyde Group Full time

    **Tenancy Officer - part time** **Lewisham - covering Greenwich, Harrow, Brent and Islington** **Up to £36,000 FTE plus paid business mileage** **21 Hours per week Monday to Wednesday, 9:00 AM to 5:00 PM** Hyde is looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re...