Operational Director

1 day ago


Dunstable, Central Bedfordshire, United Kingdom Mandeville Full time
Job Title: Operational Director

We are seeking an exceptional operational director to join Mandeville, a thriving leisure and hospitality business in Dunstable. Our company is a leader in the UK, providing unique services that ensure a great day out for family, friends, or businesses.

About Us

We provide a unique blend of leisure and hospitality services, heavily investing in our estate to lead to meaningful growth and upgraded facilities. This is an excellent opportunity to align your career growth with ours, focusing on site operations, staff training, and customer satisfaction.

The Role
  • Manage day-to-day site operations, ensuring safety, staffing, and rigorous processes.
  • Responsibilities include financial compliance, staff development, food and beverage operations, and guest satisfaction.
  • Maintain excellent customer service at every step.
About You
  • Minimum 2 years of management experience.
  • An enthusiastic character with the ability to lead and motivate a team.
  • Hospitality/retail/leisure management background is desirable.
Your Duties
  • Day-to-day site operations and management.
  • Staff training and development, including new starters and retention.
  • Guest satisfaction, complaint resolution, and key focus on profitability.
Requirements

We offer an estimated salary of £45,000 - £60,000 per annum, depending on experience. Our package includes comprehensive benefits and opportunities for growth within our business.



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