IT Service Desk Analyst

2 days ago


Stoke Gifford, South Gloucestershire, United Kingdom Austin Fraser Full time

Job Summary:

This is an exciting opportunity for a Technical Support Specialist to join Sanderson Government and Defence's team as a 2nd Line Support Analyst on a 12 month rolling FTC.

The successful candidate will have 3 years experience in a relevant role and a strong technical background providing support to end users via helpdesk software.

The salary for this position is up to £33,000/annum.

Key Responsibilities:

  1. Providing support to end users via helpdesk software
  2. Maintaining an understanding of ITIL best practices
  3. Developing a customer-focused approach
  4. Working towards Oracle and SQL Database management skills

Location and Benefits: The job is based in Stoke Gifford and offers a range of benefits including a competitive salary and the opportunity to progress within the company.



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