Housing Needs Officer

4 weeks ago


Bexhill, East Sussex, United Kingdom Rother District Council Full time
Housing Needs Officer

We are seeking a skilled and compassionate Housing Needs Officer to join our Housing Needs Team. As a key member of our team, you will play a vital role in providing housing advice and support to residents with housing problems.

Key Responsibilities:
  • Provide expert housing advice and support to residents with housing problems
  • Work collaboratively with residents, other services, and colleagues to find creative housing solutions
  • Analyse information meticulously and produce high-quality written reports
  • Carry out interviews, home visits, and liaison with other agencies to resolve housing situations
Requirements:
  • Experience of working with people in an advice or problem-solving capacity
  • Excellent customer service and problem-solving skills
  • Knowledge of housing/homelessness legislation, welfare benefit reforms, and rent arrears procedures
What We Offer:
  • A competitive salary and annual leave entitlement
  • Membership of the Local Government Pension Scheme
  • Flexible and hybrid working arrangements
  • Training opportunities
  • A range of staff benefits to support your wellbeing

We welcome applications from all backgrounds and community sectors. If you are passionate about helping people with housing problems, we encourage you to apply.


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