Front of House Security Officer
2 weeks ago
Job Title: Front of House Security Officer
At Hastings Direct, we are seeking an experienced Front of House Security Officer to join our team. As a key member of our security team, you will be responsible for providing a safe and secure environment for our customers and staff. Your primary role will be to ensure the physical security of our premises, including monitoring CCTV, managing access control, and responding to security incidents.
Key Responsibilities:
- Provide high-level security services to the business, including assistance, guidance, and advice on the physical security environment and fire and life safety systems.
- Maintain a working knowledge of fire and security related policies and procedures, including CCTV Code of Practice.
- Provide customer-focused Reception services, including issuing appropriate levels of access, ensuring visitor comfort, and secure storage of luggage.
- Act as the primary building incident controller when needed, taking active leadership responsibility for control of the incident team and liaison with the emergency services and Senior Management Team as necessary.
- Maintain vigilance of colleague car parking, actively managing resolution of issues or escalating where required, and regularly patrolling and maintaining oversight of the loading bay and external areas of the building.
- Patrol the premises to prevent and detect signs of intrusion, monitor the building infrastructure failures, and ensure the building always remains secure.
Requirements:
- Experience in a similar role, with a working knowledge of fire, security, risk, and compliance, financial and health and safety policies, procedures, and legislation.
- Experience of operating physical security, fire, and life safety systems.
- Effective communication skills with the ability to stay calm under pressure, able to direct colleagues of all levels in an authoritative and friendly way to effectively control during an emergency.
About Hastings Direct:
At Hastings Direct, we pride ourselves on our commitment to providing excellent customer service and creating a positive work environment. We offer a range of benefits, including competitive salaries, flexible working arrangements, and opportunities for professional development. We are an equal opportunities employer and welcome applications from all suitably skilled persons.
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