Administrative Support Professional

4 weeks ago


Bexhill, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

About East Sussex Healthcare NHS Trust

We are a leading healthcare provider in East Sussex, offering a wide range of services to over half a million people. Our mission is to provide safe, compassionate, and high-quality care to our patients and communities.

As an Administrative Support Professional in the Matron's Office, you will play a vital role in supporting the delivery of our services. You will be responsible for providing efficient administrative and secretarial support to the Matron and other members of the team.

Main Responsibilities:

  • Typing letters and reports as required in a timely fashion
  • Maintaining electronic diaries and calendars
  • Taking and relaying messages, both verbally and via email
  • Handling routine queries and requests from patients, staff, and external agencies
  • Dealing with incoming and outgoing mail, including opening and sorting post, and distributing it to the relevant teams or individuals
  • Entering data accurately on departmental systems and maintaining up-to-date records
  • Assisting with meetings, including room booking, preparation of supporting documents, and taking notes
  • Monitoring sick levels, ordering stationery, and assisting in the management of complaint responses
  • Undertaking general office duties, including photocopying, filing, sending and receiving faxes, and managing emails
  • Recording mandatory training, absence, and study leave for the team
  • Processing travel and other expenses forms and assisting with other Trust-related administration duties as assigned by the Matron or relevant colleague

About You

To be successful in this role, you will need excellent administrative and organizational skills, with the ability to work efficiently and effectively in a fast-paced environment. You will also need good communication and interpersonal skills, with the ability to build strong relationships with colleagues, patients, and external stakeholders.

You will have previous experience in a similar role, preferably in a healthcare setting, and will be proficient in using computerized record systems and other software applications. You will also have a good understanding of medical terminology and be able to maintain confidentiality when dealing with sensitive information.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £22,129 per annum, plus benefits including annual leave, pension scheme, and access to training and development opportunities.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality patient care. If you are a motivated and organized individual with excellent administrative skills, we would love to hear from you.


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