IT Support Professional

2 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
Hastings Direct: A Digital Insurance Leader
At Hastings Direct, we're revolutionizing the insurance industry with our cutting-edge technology and innovative approach. As an IT Support Professional, you'll be at the forefront of this transformation, ensuring seamless support for our customers and colleagues.

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, as well as a comprehensive benefits package including flexible working arrangements, private healthcare, and access to top-notch training and development opportunities.

In this role, you'll be responsible for troubleshooting and resolving technical issues, providing expert guidance to colleagues, and collaborating with cross-functional teams to drive business growth. Your exceptional communication skills and ability to think critically will enable you to navigate complex technical challenges and deliver outstanding results.

A key aspect of this position is your ability to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously. Your proactive approach, combined with your passion for continuous learning, will make you an invaluable asset to our team.

About You
We're looking for a highly motivated and adaptable individual with a strong background in IT support. Your expertise in front-end Guidewire and/or Digital knowledge is essential, as well as your understanding of Azure and Dynatrace. Strong communication and interpersonal skills are also crucial, allowing you to build strong relationships with colleagues and stakeholders alike.

What We Offer
In return for your hard work and dedication, we provide a comprehensive rewards package that includes:
- Competitive salary
- Flexible working arrangements
- Private healthcare
- Access to top-notch training and development opportunities
- Annual 4Cs performance bonus
- Discounts and cashback at everyday retailers and on our own products
- Fee-free independent mortgage advice
- Free access to financial wellbeing support
- Thrive mental health app
- Colleague assistance programme available 24/7
- In-house mental health first aiders
- Support groups
- Dedicated team to ensure your wellbeing

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