Customer Service Professional

3 days ago


Andover, Hampshire, United Kingdom Austin Fraser Full time

Austin Fraser is a leading recruitment agency seeking an experienced Customer Service Professional to join our team in a full-time, permanent role.

The successful candidate will work a 35-hour week with a hybrid working arrangement, enjoying flexible start and finish times. They will be responsible for providing exceptional customer care, resolving issues and queries at the first point of contact wherever possible.

We estimate the salary for this position to be around £25,000 - £30,000 per annum, depending on experience.

Key responsibilities include:

  • Working in a customer-facing environment, dealing with customers, suppliers, internal departments, and/or members;
  • Demonstrating experience of data gathering to resolve issues and complaints, working from the first point of contact to resolution;

To be considered for this role, you should have excellent communication skills, strong knowledge of MS Office, and perhaps exposure to SAP. If you are passionate about delivering outstanding customer service, we encourage you to apply.



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