Customer Service Leadership Role

4 days ago


Andover, Hampshire, United Kingdom Mulberry Recruitment Full time
Job Summary:
We are seeking a skilled Customer Service Manager to lead our team at our head office in Andover. As a key member of our staff, you will be responsible for delivering exceptional customer service, driving sales growth, and motivating your team.

Key Responsibilities:
* Manage and motivate a team of 5-6 Customer Service professionals, ensuring they are well-trained and productive.
* Proven experience in leading and managing teams with excellent people management skills.
* Demonstrated ability in effective sales negotiation and building strong customer relationships.
* Excellent conflict resolution skills and adeptness in handling customer complaints.

Benefits:
* Comprehensive training and development opportunities.
* Attractive employee discount schemes.
* Opportunities for career progression.

Estimated salary: £34,500 - £38,500 per annum.

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