Customer Service Leadership Role
4 days ago
We are seeking a skilled Customer Service Manager to lead our team at our head office in Andover. As a key member of our staff, you will be responsible for delivering exceptional customer service, driving sales growth, and motivating your team.
Key Responsibilities:
* Manage and motivate a team of 5-6 Customer Service professionals, ensuring they are well-trained and productive.
* Proven experience in leading and managing teams with excellent people management skills.
* Demonstrated ability in effective sales negotiation and building strong customer relationships.
* Excellent conflict resolution skills and adeptness in handling customer complaints.
Benefits:
* Comprehensive training and development opportunities.
* Attractive employee discount schemes.
* Opportunities for career progression.
Estimated salary: £34,500 - £38,500 per annum.
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Leadership Role in Retail
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Customer Service Representative
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