Customer Service Team Lead

9 hours ago


Andover, Hampshire, United Kingdom JD Group Full time

About the Role:

We are seeking a talented Retail Supervisor to join our team at JD Sports. As a key member of the store's Junior Management team, you will be responsible for providing managerial support and helping to maintain high levels of customer service throughout your section.

Your Key Responsibilities:

  • Supervise staff and ensure they meet sales targets
  • Provide assistance with visual merchandising and stock management
  • Work closely with the store manager to achieve business objectives
  • Develop and implement strategies to improve customer service and sales performance

Requirements and Qualifications:

  • Minimum 2 years' experience in a retail supervisory role
  • Excellent communication and leadership skills
  • Able to work effectively in a fast-paced environment
  • Knowledge of visual merchandising and stock management principles

Compensation and Benefits:

We offer a competitive salary of $28,000 - $38,000 per annum, depending on experience. You will also receive a range of benefits, including holiday allowance, staff discount, pension scheme, and opportunities for career development and progression.

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