Customer Service Coordinator

3 days ago


Andover, Hampshire, United Kingdom Flat Fee Recruiter Full time

We are seeking a highly organized and proactive Customer Service Coordinator to join our team. As a key member of our service operations team, you will play a vital role in ensuring seamless customer experiences and smooth service operations. The ideal candidate will have proven experience in a Customer Service role, ideally within the Wholesale Catering Equipment sector, with a background in engineering or service technician work.

This is an exciting opportunity for a collaborative individual who thrives in a team environment, while also being accountable and dependable in managing their own responsibilities. You will be responsible for accurately processing orders, managing backorders, and creating purchase orders (POs) for third-party suppliers as needed. Additionally, you will work closely with customers and transportation providers to resolve delivery issues and provide responsive support to service customers.

We offer a competitive salary of £26,000 - £30,000 per annum, depending on experience. Benefits include 20 days holiday, plus bank holidays, free on-site car parking, and a relaxed and friendly work environment. If you are a motivated and customer-focused individual looking for a new challenge, please apply.



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