Front of House Team Leader

5 days ago


Northampton, Northamptonshire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Front of House Team Leader to join our team at Stonegate Group. As a Front of House Team Leader, you will be responsible for supporting the management team in creating and delivering a vision that exceeds customer expectations.

Key Responsibilities

  • Support the management team in developing and implementing strategies to drive business growth and customer satisfaction.
  • Ensure that high standards of customer service are maintained at all times, even in the absence of management.
  • Lead by example and demonstrate a passion for delivering exceptional customer experiences.
  • Collaborate with the team to create a welcoming and inclusive atmosphere for customers.
  • Monitor and maintain compliance with company policies and procedures.

Requirements

  • 18 years or older, as the role involves the sale of alcohol.
  • Proven experience in a similar role, with a strong track record of delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work flexibly, including evenings and weekends.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Flexible working arrangements.
  • Discounts on food and drink, as well as other perks and benefits.

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio of brands includes Slug & Lettuce, Be At One, and Popworld. We are committed to delivering exceptional customer experiences and creating a positive work environment for our employees.



  • Northampton, Northamptonshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking an experienced Front of House Team Leader to join our team at Stonegate Group. As a Front of House Team Leader, you will play a key role in delivering exceptional customer experiences and driving business success.Key ResponsibilitiesSupport the management team in creating and delivering business strategiesEnsure high standards of...


  • Northampton, Northamptonshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking an experienced Front of House Team Leader to join our team at Stonegate Group. As a Front of House Team Leader, you will play a key role in delivering exceptional customer experiences and driving business success.Key ResponsibilitiesSupport the management team in creating and delivering business strategiesEnsure high standards of...


  • Northampton, Northamptonshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking an experienced Front of House Team Leader to join our team at Stonegate Group. As a Front of House Team Leader, you will be responsible for supporting the management team in creating and delivering a vision for exceptional customer service.Key ResponsibilitiesSupport the management team in developing and implementing strategies to...


  • Northampton, Northamptonshire, United Kingdom Whitbread Full time

    Job Title: Front of House Team MemberJob Type: PermanentPay Rate: Up to £11.49 per hourHours: 20 hours per weekLocation: NorthamptonAbout the Role:We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Turnpike Beefeater in Northampton. As a Front of House Team Member, you will be the first point of contact for our guests...


  • Northampton, Northamptonshire, United Kingdom Whitbread Full time

    Job Title: Front of House Team MemberJob Type: PermanentPay Rate: Up to £11.49 per hourHours: 20 hours per weekLocation: NorthamptonAbout the Role:We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Turnpike Beefeater in Northampton. As a Front of House Team Member, you will be the first point of contact for our guests...


  • Northampton, Northamptonshire, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience in our reception and café areas.Key ResponsibilitiesCustomer...


  • Northampton, Northamptonshire, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience in our reception and café areas.Key ResponsibilitiesCustomer...


  • Northampton, Northamptonshire, United Kingdom Bella Italia Full time

    Become a valued member of our team at Bella Italia as a Front of House Hygiene Coordinator.At Bella Italia, we are dedicated to creating a warm and inviting atmosphere where guests can enjoy authentic Italian cuisine and memorable dining experiences.What we provide:Generous Staff Discount on all food and beveragesExclusive Discounts for Friends and...


  • Northampton, Northamptonshire, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience in our reception and café areas.Key ResponsibilitiesCustomer...


  • Northampton, Northamptonshire, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience in our reception and café areas.Key ResponsibilitiesCustomer...


  • Northampton, Northamptonshire, United Kingdom Interaction - Northampton Careers Full time

    Deputy General Manager Job DescriptionWe are seeking a highly skilled and experienced Deputy General Manager to join our team at Interaction - Northampton Careers.About the Role:This is a permanent, full-time position that would be suitable for a Senior Team Leader or a time-served Supervisor within the restaurant and/or hotel sector.The ideal candidate will...


  • Northampton, Northamptonshire, United Kingdom Meadow Bay Villages Full time

    About Meadow Bay VillagesMeadow Bay Villages is a leading provider of hospitality services, offering a unique and memorable experience for our guests. Our team is dedicated to delivering exceptional customer service and creating a warm and welcoming atmosphere for all who visit us.Job SummaryWe are seeking a highly motivated and enthusiastic Front of House...


  • Northampton, Northamptonshire, United Kingdom Meadow Bay Villages Full time

    About Meadow Bay VillagesMeadow Bay Villages is a leading provider of hospitality services, offering a unique and memorable experience for our guests. Our team is dedicated to delivering exceptional customer service and creating a warm and welcoming atmosphere for all who visit us.Job SummaryWe are seeking a highly motivated and enthusiastic Front of House...


  • Northampton, Northamptonshire, United Kingdom West Northamptonshire Council Full time

    This is an exciting time to join our Housing Solutions service Following the creation of West Northants Council in 2021, we are on a journey of shaping what the new Housing Solutions service looks like. West Northants is a great place to work, with a focus on career development, wellbeing, flexibility and support.This is an opportunity for you to take the...

  • Team Leader

    2 months ago


    Northampton, Northamptonshire, United Kingdom Law Staff Legal Recruitment Ltd Full time

    TEAM LEADER - RESIDENTIAL CONVEYANCER We are looking for an enthusiastic Senior Conveyancing Executive or Solicitor to join, manage and develop our expanding Residential Conveyancing team in Northamptonshire.The successful applicant will have a minimum of 5 years PQE working within residential property covering sales and purchase caseloads.As a proven...


  • Northampton, Northamptonshire, United Kingdom ALOIS Solutions Full time

    Job Title: Housing Allocations OfficerLocations: Hybrid working arrangementRole Purpose:To deliver an efficient and professional allocations service, ensuring the council's Housing Register, allocation of accommodation within the council's own stock and nominations to partner registered provider vacancies are administered in accordance with the Council's...

  • Team Leader

    4 weeks ago


    Northampton, Northamptonshire, United Kingdom HCRG Staffing Full time

    Position Overview We are seeking experienced professionals for the role of Team Leader within our organization. This position involves overseeing Social Workers, Team Managers, and Service Managers specializing in both Children and Adults services. Key Areas of Focus Specialized Teams: Child Protection Safeguarding Assessment Fostering ...

  • Deputy Team Leader

    2 months ago


    Northampton, Northamptonshire, United Kingdom THE WHITE COMPANY Full time

    Deputy Team LeaderAs a Deputy Team Leader, you will play a key role in supporting team performance and coaching, stepping in for the Team Leader when needed. You will need to be fully flexible between 8am-10pm and work weekends as required.Main responsibilities:Handle customer contacts and meet performance goalsProvide coaching, QA support, and expertise to...

  • Team Leader

    4 weeks ago


    Northampton, Northamptonshire, United Kingdom The Venues Collection Full time

    Team Leader - NorthamptonWe are seeking a committed Team Leader to oversee the efficient operation of our venues on a full-time basis, with a contract of 40 hours per week.As a Team Leader, you will leverage your expertise to uphold a high standard of excellence in our services. In return, you will have the opportunity to advance your career with an...

  • Team Leader

    4 weeks ago


    Northampton, Northamptonshire, United Kingdom The Venues Collection Full time

    Team Leader - NorthamptonWe are seeking a committed Team Leader to facilitate the efficient operation of our venues on a full-time basis, with a contract of 40 hours per week.As a Team Leader, you will leverage your expertise to uphold a high standard of excellence in service delivery. In return, you will have the opportunity to advance your career with an...