Front of House Team Member
6 days ago
Job Title: Front of House Team Member
Job Type: Permanent
Pay Rate: Up to £11.49 per hour
Hours: 20 hours per week
Location: Northampton
About the Role:
We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Turnpike Beefeater in Northampton. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service to ensure a memorable dining experience.
Key Responsibilities:
- Welcoming guests into the restaurant and ensuring a warm and friendly atmosphere
- Managing reservations and table allocations
- Providing information on menu items and making recommendations
- Handling customer complaints and resolving issues in a professional manner
- Working collaboratively with the kitchen team to ensure seamless service
What We Offer:
- A competitive hourly rate of up to £11.49
- A guaranteed 20 hours per week, allowing you to plan your week with confidence
- Ongoing training and development opportunities to help you grow in your role
- A Whitbread Benefits card, offering discounts on food, accommodation, and other perks
- A pension and saving schemes to help you save for the future
Requirements:
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Able to work well under pressure and as part of a team
- Availability to work a variety of shifts, including weekends and bank holidays
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