Front of House Team Member
5 days ago
About Meadow Bay Villages
Meadow Bay Villages is a leading provider of hospitality services, offering a unique and memorable experience for our guests. Our team is dedicated to delivering exceptional customer service and creating a warm and welcoming atmosphere for all who visit us.
Job Summary
We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at Billing Aquadrome. As a key member of our hospitality team, you will be responsible for providing outstanding customer service, ensuring a seamless dining experience, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.
- Respond promptly to customer inquiries and resolve any issues in a professional and courteous manner.
- Dining Experience
- Ensure a seamless dining experience for all guests, from taking orders to serving food and drinks.
- Process transactions accurately and efficiently, handling cash and credit card payments.
- Teamwork
- Work collaboratively with the hospitality team to achieve our goals and objectives.
- Support colleagues in their roles, providing assistance and guidance as needed.
- Adaptability
- Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
- Be willing to learn and take on new responsibilities, contributing to the growth and development of our team.
Requirements
- Experience
- Previous experience in a hospitality or customer service role is preferred, but not essential.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Personal Qualities
- Positive attitude and enthusiasm for delivering exceptional customer service.
- Ability to work as part of a team, supporting colleagues and contributing to a positive and inclusive work environment.
What We Offer
- Competitive Salary
- A competitive salary and benefits package, reflecting your value to our team.
- Opportunities for Growth
- Opportunities for career progression and professional development, helping you to grow and succeed in your role.
- Team Benefits
- Discounted food and drink while on the park.
- 20% team discount on holidays.
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