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Front of House Team Member

2 months ago

Northampton, Northamptonshire, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience in our reception and café areas.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all visitors, responding to queries in a caring and helpful manner, and ensuring everyone feels valued.
  • Front of House Support: Support the smooth running of our reception and café areas, helping to create a friendly, relaxing, and professional environment.
  • Café Support: Assist the café team in preparing and serving fresh, healthy, and nutritional food and drinks.
  • Shift Work: Work various shift patterns across the week, including weekdays and weekends, and be flexible to work extra hours when needed.
Requirements
  • Previous Experience: Previous experience in a busy customer-facing role is essential.
  • Communication Skills: Excellent communication skills, both face-to-face and over the phone, are required.
  • Teamwork: Ability to work well under pressure and as part of a team.
  • Flexibility: Flexibility to work a variety of shifts, including weekends and evenings.
About Nuffield Health

Nuffield Health is a leading healthcare provider, dedicated to helping people feel good. We offer a range of benefits, including free private healthcare, gym membership, and a cycle to work scheme, to support our employees' physical and mental well-being.