Technical Support Professional

2 days ago


Norwich, Norfolk, United Kingdom CV-Library Full time
Key Responsibilities
  • Provide outstanding technical support to over 3000 motor trade customers in the UK and Europe.
  • Develop a deep understanding of our bespoke software products and serve as an escalation point for complex technical issues.
  • Work collaboratively with technical and non-technical teams to ensure successful implementation of technical customer projects.

You will also be responsible for maintaining the Microsoft SQL database and Microsoft IIS application environments, monitoring for trends and proactively resolving potential issues to ensure continuity of the platform.



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