Network Support Professional

1 day ago


Norwich, Norfolk, United Kingdom CV-Library Full time

We are seeking an experienced Network Support Professional to join our client in Norwich. As a key member of the team, you will be responsible for providing technical support to internal and external customers, troubleshooting issues, and escalating complex problems to senior engineers.

Key Responsibilities:
  • Level 2 technical support
  • Incident and problem management
  • Customer-facing support
Requirements:
  • Experience in the IT sector
  • GCSE qualifications
  • DBS clearance
Essential Skills:
  • Installation, configuration, and troubleshooting of MS Windows desktop platforms, Apple Mobile technologies, Android & Windows mobile technologies
  • Microsoft Exchange and Windows Server platforms
  • Office 365 – account creation and issue troubleshooting

Estimated salary: £28,000 - £38,000 per annum



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