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Technical IT Support Professional

2 months ago

Norwich, Norfolk, United Kingdom Syntax Consultancy Limited Full time
Job Overview

We are seeking an experienced Technical IT Support Professional to join our team at Syntax Consultancy Limited.

Salary & Benefits

The successful candidate will receive a competitive salary ranging from £28,000 to £36,000 (dependent on experience), as well as a comprehensive benefits package including hybrid working, 25 days annual leave, pension scheme, profit share, private healthcare, gym membership, free parking and enhanced maternity/paternity leave.

About the Role

This is an excellent opportunity for a skilled 2nd Line IT Support Technician to work with our established IT services company in the Norwich area. The ideal candidate will have expertise in Windows Server and IT networking, with some experience working in IT Managed Services (MSP).

Main Responsibilities
  • Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
  • Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
  • Project based work including IT deployments, migrations and upgrades.
Key Skills & Qualifications
  • Full UK Driving Licence and own transport preferred.
  • Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
What We Offer

A proud equal opportunities employer that encourages applications from qualified candidates regardless of their race, disability, sex, age, sexual orientation, gender reassignment, religion or marital status. We believe that everyone has the right to be themselves at work.