Professional Technical Support Specialist

1 week ago


Milton Keynes, Milton Keynes, United Kingdom CV Library Full time

We are seeking a skilled Professional Technical Support Specialist to join our team. This exciting opportunity offers excellent career progression prospects with our award-winning company.

As a key member of the internal and external sales teams, you will provide technical information on a wide range of products, ensuring outstanding customer service on various topics. Your primary responsibilities will include:

  1. Providing accurate and timely responses to technical enquiries from customers and the internal sales team.
  2. Identifying and providing reliable solutions for all applications issues to assure complete customer satisfaction throughout the sales process.
  3. Optimising selection of equipment, making maximum use of product range and ensuring customers are kept informed of progress.

The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience. If you have good communication skills, a technical mindset, and are eager to develop a career in IT support, we encourage you to apply. The successful candidate will have formal professional training to gain product knowledge and excellent progression prospects.



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