Technical Support Specialist

21 hours ago


Milton Keynes, Milton Keynes, United Kingdom The Open University UK Full time
About the Role

The Open University UK is a global leader in higher education and research, utilizing a model of open supported learning to deliver world-renowned teaching and learning content. We are seeking an experienced Technical Support Specialist to join our team as a Senior IT Service Expert.

As a key member of our Service Desk, you will provide day-to-day technical support for IT systems, hardware, and software, ensuring seamless delivery of services to over 12,000 staff, Associate Lecturers, visitors, and research students across various locations.

This role requires a confident communicator with strong oral and written skills, able to effectively resolve incidents and service requests while maintaining exceptional customer service standards.

We offer a competitive salary of £42,000 per annum, reflecting the high demand for skilled IT professionals in the Milton Keynes area.



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