Service Desk Analyst

Role Overview: Claire's is seeking a dedicated Multilingual Service Desk Analyst to join our Service Desk Team.This team provides critical IT and Operational Support to all Claire's stores across Europe, ensuring a high level of service for our stores and offices.Key Responsibilities:Support:Accurately log, categorise, and prioritise all incoming contacts...

Role OverviewClaire's is seeking a dedicated Multilingual Service Desk Analyst to join our Service Desk Team. This team provides critical IT and Operational Support to all Claire's stores across Europe, ensuring a high level of service for our stores and offices.Key Responsibilities:Accurately log, categorise, and prioritise all incoming contacts from...

Job Summary: We are seeking a skilled Service Desk Analyst to join our team at Advancing People.About the Role: As a Service Desk Analyst, you will be responsible for providing technical support to our retail stores, resolving queries and issues with their EPOS till systems, and escalating complex problems to the European Operations team.Main...

Advancing People Ltd is seeking a highly skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing exceptional support to our clients, ensuring that their IT needs are met with efficiency and professionalism.The ideal candidate will have a strong background in IT, with experience in troubleshooting and...

About the RoleOur client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.Key Responsibilities:Deliver 2nd and 3rd line support...

Advancing People Multilingual is working on behalf of a large international retailer to recruit a German speaking Service Desk Analyst based in Erdington, Birmingham.The Service Desk Analyst will be responsible for ensuring that support, staffing and processes are maintained to a high level, and will work together with the Service Desk Manager to achieve...

Role OverviewClaire's is seeking a dedicated Service Desk Analyst to join our team, providing critical IT and Operational Support to all Claire's stores across Europe.As a Service Desk Analyst, you will serve as the first line of support, responsible for logging, categorising, and prioritising all incoming support calls.Key...

Job Title: ICT Service Desk OperativeDescription: Hays Technology is seeking a skilled Service Desk Analyst to join a public sector client's team on a contract basis.Key Responsibilities:Provide technical support to systems users via the telephone and remote support softwareAccurately record all incidents raised via the ICT service desk systemTriage,...

About the Role:This is an exciting opportunity to join our team as a Multilingual Service Desk Analyst at Claire's, a leading European retailer.Key Responsibilities:As a Multilingual Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in multiple languages (French, German, and...

About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Searchability. As a key member of our IT department, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide 1st and 2nd Line Support for IT incidents and requestsManage...

Job Title: Service Desk ManagerJob Summary:ChapmanTate Associates is working in partnership with a well-established Managed Service Provider to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd line support while also remaining hands-on with technical duties, particularly in...

Job Title: German Speaking Service Desk AnalystJob Description:The role of German Speaking Service Desk Analyst involves supporting the stores with any IT-related issues. As a key member of the European Operations team, you will work closely with the Service Desk Manager to achieve targets and assist with reporting, analysis, and strategic planning.Key...

Job SummaryWe are seeking a skilled Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide 1st and 2nd line support to clientsManage service desk tickets and resolve issues efficientlyCollaborate with...

Service Desk EngineerOur client, a leading company in Birmingham, is seeking a skilled Service Desk Engineer to join their technical team. As a Service Desk Engineer, you will be responsible for providing first- and second-line support to both internal and external users, working with a variety of hardware, software, and network issues.Key...

As an IT Service Desk Coordinator at Hamilton Barnes Associates Limited, you will play a critical role in managing the Help Desk team to deliver exceptional service to our clients.Key Responsibilities:Manage and oversee 24/7 Help Desk department operations to ensure seamless service delivery.Lead and motivate the Help Desk team to achieve department and...

Service Desk Technician OpportunityWe are seeking a highly motivated and experienced Service Desk Technician to join our team at Oscar. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Providing technical support and troubleshooting for a range...

Role Summary: We are looking for a skilled Multilingual Service Desk Specialist to join our Service Desk Team in Birmingham.Job Description:Main Responsibilities:Accurately log, categorise, and prioritise all incoming support calls from Claire's retail stores, offices, and field teams across Europe.Utilise your training and knowledge to resolve calls where...

## Job Title: 1st/2nd Line Service Desk Engineer ## Job Description: We are seeking a skilled 1st/2nd Line Service Desk Engineer to join our team at Franklin Fitch. As a key member of our IT support team, you will be responsible for providing remote and telephone support to our customers, resolving technical issues, and ensuring excellent customer...

Service Desk Support EngineerFranklin Fitch is seeking a skilled Service Desk Support Engineer to join our team. As a Service Desk Support Engineer, you will be responsible for providing remote and telephone support to our customers, working alongside a team of engineers to provide fast response to desktop user issues and technical support to customers.You...

L&G Recruitment is seeking a highly skilled Customer Service Manager to lead our Service Desk team in resolving Incidents and Service Requests efficiently. This role requires strong leadership, problem-solving, and communication skills to manage multiple tasks in high-pressure situations.About the JobEstimated Salary: $80,000 - $110,000 per year, depending...