Service Desk Support Specialist

Job Title: ICT Service Desk OperativeDescription: Hays Technology is seeking a skilled Service Desk Analyst to join a public sector client's team on a contract basis.Key Responsibilities:Provide technical support to systems users via the telephone and remote support softwareAccurately record all incidents raised via the ICT service desk systemTriage,...

Service Desk EngineerOur client, a leading company in Birmingham, is seeking a skilled Service Desk Engineer to join their technical team. As a Service Desk Engineer, you will be responsible for providing first- and second-line support to both internal and external users, working with a variety of hardware, software, and network issues.Key...

Job Summary: We are seeking a skilled Service Desk Analyst to join our team at Advancing People.About the Role: As a Service Desk Analyst, you will be responsible for providing technical support to our retail stores, resolving queries and issues with their EPOS till systems, and escalating complex problems to the European Operations team.Main...

Advancing People Ltd is seeking a highly skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing exceptional support to our clients, ensuring that their IT needs are met with efficiency and professionalism.The ideal candidate will have a strong background in IT, with experience in troubleshooting and...

Role Summary: We are looking for a skilled Multilingual Service Desk Specialist to join our Service Desk Team in Birmingham.Job Description:Main Responsibilities:Accurately log, categorise, and prioritise all incoming support calls from Claire's retail stores, offices, and field teams across Europe.Utilise your training and knowledge to resolve calls where...

Role OverviewClaire's is seeking a dedicated Service Desk Analyst to join our team, providing critical IT and Operational Support to all Claire's stores across Europe.As a Service Desk Analyst, you will serve as the first line of support, responsible for logging, categorising, and prioritising all incoming support calls.Key...

About the Role:This is an exciting opportunity to join our team as a Multilingual Service Desk Analyst at Claire's, a leading European retailer.Key Responsibilities:As a Multilingual Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in multiple languages (French, German, and...

Advancing People Multilingual is working on behalf of a large international retailer to recruit a German speaking Service Desk Analyst based in Erdington, Birmingham.The Service Desk Analyst will be responsible for ensuring that support, staffing and processes are maintained to a high level, and will work together with the Service Desk Manager to achieve...

## Job Title: 1st/2nd Line Service Desk Engineer ## Job Description: We are seeking a skilled 1st/2nd Line Service Desk Engineer to join our team at Franklin Fitch. As a key member of our IT support team, you will be responsible for providing remote and telephone support to our customers, resolving technical issues, and ensuring excellent customer...

Service Desk Support EngineerFranklin Fitch is seeking a skilled Service Desk Support Engineer to join our team. As a Service Desk Support Engineer, you will be responsible for providing remote and telephone support to our customers, working alongside a team of engineers to provide fast response to desktop user issues and technical support to customers.You...

Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first- and second-line support to our customers, as well as providing third-line support with networking tasks and project work.Key Responsibilities:Provide first- and second-line support, logging...

Job Title: Service Desk ManagerJob Summary:ChapmanTate Associates is working in partnership with a well-established Managed Service Provider to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd line support while also remaining hands-on with technical duties, particularly in...

About the RoleOur client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.Key Responsibilities:Deliver 2nd and 3rd line support...

Job SummaryWe are seeking a skilled Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide 1st and 2nd line support to clientsManage service desk tickets and resolve issues efficientlyCollaborate with...

Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team. The ideal candidate will have solid all-round IT experience, including Service Desk / Helpdesk experience, and be able to enhance our IT Team.Main Responsibilities:Provide 1st and 2nd Line IT Support and key skills required: MS Applications, MS Office, O365,...

Service Desk Engineer (1st/2nd Line Support)As a key member of our team, you will be responsible for providing 1st and 2nd line technical support to our clients, including troubleshooting software, hardware, and business applications. You will also assist with IT projects and migrations, manage backups, databases, and software, as well as roll out new...

Role Overview: Claire's is seeking a dedicated Multilingual Service Desk Analyst to join our Service Desk Team.This team provides critical IT and Operational Support to all Claire's stores across Europe, ensuring a high level of service for our stores and offices.Key Responsibilities:Support:Accurately log, categorise, and prioritise all incoming contacts...

About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Searchability. As a key member of our IT department, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide 1st and 2nd Line Support for IT incidents and requestsManage...

Job Summary: We are seeking a skilled IT Support Specialist to join our team at a Primary School in North Birmingham. The successful candidate will be responsible for providing technical assistance to pupils, maintaining computer suites, and troubleshooting hardware and software issues.Key Responsibilities:Assist pupils with technical problems and...

As an IT Service Desk Coordinator at Hamilton Barnes Associates Limited, you will play a critical role in managing the Help Desk team to deliver exceptional service to our clients.Key Responsibilities:Manage and oversee 24/7 Help Desk department operations to ensure seamless service delivery.Lead and motivate the Help Desk team to achieve department and...