Front Desk Operations Coordinator

4 days ago


Leeds, Leeds, United Kingdom Britannia Hotels Full time
Responsibilities
  • Monitor the reception desk and perform night audit duties, including checking in and out guests, counting and balancing cash and credit card transactions, and maintaining accurate records.
  • Ensure the safety and well-being of guests by conducting regular security checks and reporting any issues to the manager on duty.
  • Provide exceptional customer service, responding promptly to guest queries and resolving any issues in a professional and courteous manner.


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