Cloud Solutions Strategist

1 week ago


London, Greater London, United Kingdom Amazon Full time
Job Description

At Amazon, we're seeking a talented Cloud Solutions Strategist to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, and Serverless.

The ideal candidate will have a direct impact on how customers gain the most value from cloud technology and the use of AWS services that support their business goals.

  • Develop trusting relationships with customers, understanding their business needs and reviewing service disruptions, monthly/quarterly metrics, and pre-launch planning.
  • Utilize technical skills to investigate complex support cases and technical challenges.
  • Ensure AWS environments remain operationally healthy, reducing costs, and driving efficiencies to mitigate risks in customer operations plans and product adoption.
  • Collaborate across multiple functions within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
What We Offer

As a Cloud Solutions Strategist, you'll have the opportunity to develop your technical, consulting, operational, and leadership skills while working with talented cloud technologists and expanding your knowledge of AWS products.

Our inclusive team culture empowers us to be proud of our differences, and ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Requirements
  • Fluent in Czech language.
  • Internal enterprise or external customer-facing experience as technical lead.
  • Experience in 24x7 operational services or support environment.
  • Experience impacting management on technical or operational strategic and business customer design decisions.
  • Experience with AWS services and/or other cloud offerings.


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