Cloud Solutions Strategist

1 day ago


London, Greater London, United Kingdom Amazon Full time
Job Description:

Average salary: £120,000 - £180,000 per year

About the Role:

We are seeking a highly skilled Cloud Solutions Strategist to join our team in EMEA. As a key member of our AWS Enterprise Support team, you will be responsible for crafting and executing strategies to drive customer adoption and use of AWS services.

You will work closely with customers to understand their business needs and provide expert guidance on how to leverage AWS cloud technology to achieve their goals.

This is a unique opportunity to develop your technical, consulting, and leadership skills while working with talented cloud technologists and expanding your knowledge of AWS products.

Main Responsibilities:
  1. Develop trusting relationships with customers, understand their business needs and drivers, review service disruptions, and provide monthly/quarterly metrics and assist with pre-launch planning.
  2. Utilize technical skills to solve difficult support issues and technical challenges.
  3. Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.
  4. Collaborate across multiple functions within AWS, including Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers.
Requirements:
  1. Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  2. Experience with AWS services or other cloud offerings.


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