Passenger Support Specialist
1 month ago
**Job Summary:** Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team at ABM UK. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers requiring special assistance.
Key Responsibilities:
- Collecting passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding gate.
- Assisting arriving passengers from the aircraft, taking them through immigration, passport control, and onwards to the baggage hall to identify their baggage.
- Providing manual lifting assistance as required.
- Recording progress of the passenger using the Personal Digital Assistant issued.
- Delivering legendary service to all passengers.
Required Skills and Experience:
- Previous experience in customer-facing roles, preferably in Customer Services.
- Able to pass a DBS check.
Benefits:
- A competitive salary of £12.02 per hour.
- A 25-hour working week with a 4 on 2 off roster.
- The opportunity to work for a leading provider of integrated facility services.
- An inclusive and diverse work environment.
About Us:
ABM is one of the world's largest providers of integrated facility services, dedicated to improving the spaces and places that matter most. We offer a comprehensive range of facility services, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
-
Airport Passenger Support Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Abm Full timeJob Summary:We are seeking a highly skilled Airport Passenger Support Specialist to join our team at Liverpool Airport.About the Role:This is an exciting opportunity to work in a fast-paced environment, providing exceptional support to passengers with special needs throughout their airport journey.Key Responsibilities: Escort passengers through security,...
-
Passenger Assistance Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom ABM Full timeJob Description: We are seeking a skilled and compassionate Passenger Assistance Specialist to join our team at Liverpool Airport. This role involves providing exceptional customer service to passengers with special needs, ensuring their airport experience is positive and memorable.Key Responsibilities:Escort passengers through security, passport control,...
-
Airport Passenger Support Specialist
2 months ago
Liverpool, Liverpool, United Kingdom Abm Full timeJob Title: Passenger Service AgentJob Summary:Abm is seeking a Passenger Service Agent to join our team. As a Passenger Service Agent, you will be responsible for providing exceptional customer service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point and escort them...
-
Air Passenger Compensation Specialist
5 days ago
Liverpool, Liverpool, United Kingdom Skycop Full timeJob SummaryWe are looking for a skilled Air Passenger Compensation Specialist to join our team at Skycop. In this role, you will manage claims under EU 261 passenger rights regulations, represent clients in court when necessary, and collaborate with clients to ensure effective communication and resolution of cases.This is a full-time remote position based in...
-
EU Passenger Rights Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Skycop Full timeSkycop: Empowering Air Passengers WorldwideAbout Our TeamWe are expanding our team with experienced professionals who can help us navigate complex EU 261 claims and secure compensation from airlines. As a dynamic organization, we strive to ensure fair treatment by airlines and fight for the rights of air passengers.This role offers you the opportunity to...
-
Customer Service Representative
6 days ago
Liverpool, Liverpool, United Kingdom ABM Full timeJob Description: Customer Service Representative - Passenger SupportAbout the RoleWe are seeking a highly skilled and experienced customer service representative to join our team as a Passenger Support Agent. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a passion for...
-
Air Passenger Rights Advocate
1 week ago
Liverpool, Liverpool, United Kingdom Skycop Full timeSkycop is a global leader in helping air passengers secure compensation for delayed, canceled, or overbooked flights. As a Solicitor (Passenger Rights), you will play a crucial role in managing claims under EU 261 passenger rights regulations and ensuring fair treatment by airlines.Job SummaryWe are seeking an experienced solicitor to join our team and...
-
Airport Customer Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom ABM Full timeJob Description:We are seeking a highly skilled Airport Customer Support Specialist to join our team at ABM. As an Airport Customer Support Specialist, you will be responsible for providing exceptional customer service to passengers with special needs throughout their airport journey.Key Responsibilities:Escort passengers through security, passport control,...
-
Transport Support Specialist
6 days ago
Liverpool, Liverpool, United Kingdom April Faith Recruitment Ltd Full timeJob Overview:Role SummaryWe are seeking a highly skilled and compassionate Transport Support Specialist to join our team at April Faith Recruitment Ltd.The role of this position is to provide exceptional care and support to children and young people with special educational needs and disabilities on home-to-school transport in the Liverpool City region.This...
-
Support Specialist Educator
2 weeks ago
Liverpool, Liverpool, United Kingdom Beacon Support Full timeBeacon Support Ltd. is recruiting support specialists to assist Higher Education students with disabilities/mental health conditions.SalaryThe hourly rate for this position is £30-£40 per hour, plus a generous holiday entitlement. This competitive salary reflects the highly specialised nature of the support provided by our team.This is a fixed term/rolling...
-
Transportation Specialist
1 week ago
Liverpool, Liverpool, United Kingdom C9 Group TA C9 Recruitment Full timeJob SummaryAs a Transportation Specialist with C9 Group T/A C9 Recruitment, you will be responsible for safely operating a passenger bus along designated routes. This role requires a valid PCV license and at least 6 months of experience in the logistics industry. The estimated salary for this position is £28,000 - £35,000 per annum.About the RoleThis is a...
-
Airline Compensation Specialist
5 days ago
Liverpool, Liverpool, United Kingdom Skycop Full timeAs a leading advocate for passenger rights, Skycop is seeking a highly skilled Airline Compensation Specialist to join our team. This full-time remote position offers the flexibility to work from anywhere in the UK and comes with a competitive salary of £5,000–£6,000 per month.About the role:Manage claims under EU 261 passenger rights...
-
Airline Compensation Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Skycop Full timeJoin Skycop as an Airline Compensation SpecialistAbout UsWe are a forward-thinking company dedicated to advocating for passenger rights and ensuring fair treatment by airlines. As we continue to expand our team, we are seeking a highly skilled Airline Compensation Specialist to help our clients navigate EU 261 claims and secure compensation from...
-
Higher Education Support Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Beacon Support Full timeBeacon Support Ltd. is recruiting for a Higher Education Support Specialist to work with students with Autistic Spectrum Conditions (ASC). As a Higher Education Support Specialist, you will provide one-to-one support to students, helping them develop learning strategies that improve their study skills and enable them to become independent learners.The...
-
Airline Compensation Specialist
1 week ago
Liverpool, Liverpool, United Kingdom Skycop Full timeWe are seeking an experienced Airline Compensation Specialist to join our team at Skycop. As a specialist, you will play a critical role in securing compensation for our clients who have experienced flight disruptions.The ideal candidate will have up to 2 years of experience dealing with EU 261 passenger rights claims and airline compensations. They should...
-
Customer Support Agent
3 weeks ago
Liverpool, Liverpool, United Kingdom ABM Full timeJob Summary:We are recruiting for a Customer Support Agent to work at Liverpool Airport, supporting passengers with special needs. The successful candidate will have excellent communication skills, previous experience in customer services, and the right to work in the UK. About the Role:This is a customer-facing position that requires flexibility, innovative...
-
Customer Service Representative
1 month ago
Liverpool, Liverpool, United Kingdom ABM UK Full time**Job Title:** Passenger Support Specialist**Location:** Liverpool Airport, City and Borough of LiverpoolWe are seeking a highly skilled Passenger Support Specialist to join our team at ABM UK. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers requiring special assistance.Key...
-
Airline Compensation Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Skycop Full timeRole OverviewSkycop, a pioneering company in advocating for passenger rights, is seeking a skilled Airline Compensation Specialist to join its team. This role involves navigating EU 261 claims and securing compensation from airlines on behalf of clients.
-
Casual Care and Support Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Salvere Support Ltd Full timeCasual Care and Support Specialist Role SummaryWe are seeking a skilled Care and Support Specialist to provide high-quality care and support to our clients in the Anfield area of Liverpool on a casual basis. This role involves working up to 21 hours per week, with flexibility to accommodate varying shift patterns.The successful candidate will have experience...
-
Higher Education Mentor and Support Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Beacon Support Full timeWe are seeking a skilled and compassionate individual to join our team as a Higher Education Mentor and Support Specialist.Job OverviewIn this role, you will work closely with Higher Education students who require additional support due to disabilities or mental health conditions. You will provide tailored support to help them succeed in their academic...