Customer Service Representative

4 weeks ago


Liverpool, Liverpool, United Kingdom ABM UK Full time

**Job Title:** Passenger Support Specialist

**Location:** Liverpool Airport, City and Borough of Liverpool

We are seeking a highly skilled Passenger Support Specialist to join our team at ABM UK. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers requiring special assistance.

Key Responsibilities:

  • Collecting passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding gate.
  • Assisting arriving passengers from the aircraft, taking them through immigration, passport control, and onwards to the baggage hall to identify their baggage.
  • Providing manual lifting assistance as required.
  • Recording progress of the passenger using the Personal Digital Assistant issued.
  • Delivering legendary service to all passengers.

Required Skills and Experience:

  • Previous experience in customer-facing roles, preferably in Customer Services.
  • Able to pass a DBS check.

Benefits:

  • A competitive salary of £12.02 per hour.
  • A 25-hour working week with a 4 on 2 off roster.
  • The opportunity to work for a leading provider of integrated facility services.
  • An inclusive and diverse work environment.

About Us:

ABM is one of the world's largest providers of integrated facility services, dedicated to improving the spaces and places that matter most. We offer a comprehensive range of facility services, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.

As an employee of ABM UK, you can expect a supportive and inclusive work environment, with opportunities for career growth and development. We are committed to promoting diversity and inclusion in employment and are proud members of the Armed Forces Covenant Employer Recognition Scheme.



  • Liverpool, Liverpool, United Kingdom William Hill PLC Full time

    We are seeking a Customer Service Representative to join our team at William Hill PLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. Your duties will include welcoming customers with a friendly face, processing bets, and assisting with customer queries.Our shops have a variety of...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Liverpool, Liverpool, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Tesco. In this role, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.As a Customer Service...


  • Liverpool, Liverpool, United Kingdom Shell UK Oil Products Full time

    Job Title: Customer Service RepresentativeSalary: From £11.44 per hourJob Summary: As a Customer Service Representative with Shell UK Oil Products, you will be responsible for providing an exceptional customer experience by delivering high-quality service and support.Responsibilities:Greet and welcome customers in a friendly and professional manner.Respond...


  • Liverpool, Liverpool, United Kingdom VERA Security, Inc. Full time

    We are seeking a skilled Customer Service Representative to join our team at Grosvenor Casinos. As a Customer Service Representative, you will play a key role in delivering an exceptional customer experience.About the Role:You will be an ambassador of excellent hospitality, providing a welcoming atmosphere for all customers. Your responsibilities will...


  • Liverpool, Liverpool, United Kingdom PayPoint plc Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone with excellent communication skills and a passion for delivering exceptional customer experiences.


  • Liverpool, Liverpool, United Kingdom ASDA Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at ASDA, working night shifts to ensure seamless e-commerce operations. As a key member of our customer-focused team, you will play a vital role in delivering an exceptional online shopping experience.


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will deliver exceptional customer experiences and contribute to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer satisfaction.Participate in all aspects of...


  • Liverpool, Liverpool, United Kingdom Coyles Full time

    Coyles is seeking a Customer Service Representative to provide exceptional support to our customers.">Job SummaryThis role involves being the first point of contact for customers, providing advice and information to resolve their queries.Key ResponsibilitiesOwning queries through to resolutionConfidently using Microsoft tools, emails, and...


  • Liverpool, Liverpool, United Kingdom Oscar Wylee Pty Full time

    We're Oscar Wylee Pty, a global network of optometry service providers seeking an exceptional Customer Service Representative to join our team. The role involves engaging with customers, providing top-notch service, and exceeding sales targets.About the Role:Deliver outstanding customer experiences through expert eyewear styling advice and comprehensive...


  • Liverpool, Liverpool, United Kingdom EG Group Full time

    At EG Group, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail operations, you will be responsible for delivering exceptional customer service and ensuring the highest standards of product quality and presentation.We offer a competitive salary of £11.75 per hour, with...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure seamless customer experiences.Staying...


  • Liverpool, Liverpool, United Kingdom Hilton Worldwide, Inc. Full time

    Job OverviewWe are seeking a highly professional Customer Service Representative to join our team as a Reservations Agent at Hilton Liverpool. As a key member of our front-of-house team, you will be the first point of contact for guests making room reservations.This is a fixed-term contract position lasting 12 months with a competitive salary of £24,874.50...


  • Liverpool, Liverpool, United Kingdom The Greenbank Project Full time

    The Greenbank Project is seeking a Customer Service Representative to provide exceptional support to our customers.About the Role:Act as the first point of contact for customers, providing information and assistance via email, telephone, and face-to-face interactions.Ensure smooth operations at our leisure facility by managing cash, maintaining...


  • Liverpool, Liverpool, United Kingdom VERA Security, Inc. Full time

    Grosvenor is a dynamic and rewarding place to work, offering opportunities to develop your skills and learn new ones.We are seeking a talented Customer Service Representative to join our team. Key responsibilities include:Delivering unrivaled customer experiencePromoting the use of Grosvenor Membership cards during each interaction with the guestPromoting...


  • Liverpool, Liverpool, United Kingdom Big Picture UK Full time

    Customer Service and Sales RepresentativeLocation: UK WideWe are seeking a highly skilled and knowledgeable individual to join our team as a Customer Service and Sales Representative. This role involves providing exceptional customer support and assistance through in-person and real-time chat interactions, while also building relationships in-store.As a...


  • Liverpool, Liverpool, United Kingdom Belgravia Health and Leisure Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Belgravia Leisure. This is an exciting opportunity to work in a dynamic environment where you can make a real difference to our community.Job DescriptionThe successful candidate will be responsible for providing exceptional customer service...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Liverpool, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Liverpool, Liverpool, United Kingdom Travelex Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our foreign exchange team, you will be responsible for delivering exceptional customer service and providing expert advice on travel money options.Key ResponsibilitiesProviding personalized support to customers...


  • Liverpool, Liverpool, United Kingdom Signet Jewelers Ltd. Full time

    We are seeking a Customer Service Representative - Temp to join our team at Signet Jewelers Ltd. as we approach the holiday season. As a key member of our sales team, you will play a vital role in helping customers find the perfect gift, while maintaining a positive and friendly attitude in a fast-paced retail environment.About the RoleThis temporary...