Service Desk Manager

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

Global Service Desk ManagerWiz is looking for a skilled Global Service Desk Manager to lead our IT operations team. The successful candidate will be responsible for managing and optimizing global Service Desk operations, overseeing employee onboarding processes, and driving customer satisfaction initiatives.Key responsibilities include establishing,...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

ASHDOWN GROUP is a rapidly growing tech business based in Kingston, Surrey.We are currently seeking an experienced Service Desk Lead to join our Infrastructure team.This role is ideal for a highly organized and proactive individual who can work effectively in a fast-paced environment.The successful candidate will be responsible for managing the day-to-day...

Rygor Group Ltd. has an exciting opportunity for a Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you'll be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently and effectively. You'll lead a team of service desk analysts, drive continuous...

We are seeking a service desk manager to join our IT team in Central London. This is a permanent opportunity for an experienced IT Support Engineer looking to progress their career within a global finance firm.The successful candidate will have several years of experience in 1st / 2nd line BAU user support, ideally with a background in the finance sector. As...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...

Job Title: Service Desk Operations ManagerWe are seeking an experienced Service Desk Operations Manager to join our team at CV-Library. The successful candidate will be responsible for leading the service desk team, ensuring the effective delivery of IT services, and driving process improvements.The ideal candidate will have a strong background in IT service...

About the RoleThis is an excellent opportunity for a seasoned Service Desk Manager to join InfraView Ltd and make a significant impact on our organization's success. As a key member of our team, you will be responsible for direct line management of 3 Service Desk Analysts, improving the operational performance of a team of 10, and ensuring the delivery of...

Key ResponsibilitiesDeputising for the IT Operations and Security Manager when required.Analysing and reporting on IT desk request patterns and trends.Managing meeting room AV equipment and providing technical support for legal meetings.Maintaining network and system availability, including hardware and software configuration, setup, and...

Job DescriptionAs a Technical Service Desk Manager at Armstrong Knight, you will be responsible for coordinating activities with 3rd parties to ensure timely resolution of service desk workload. This role requires strong communication and problem-solving skills to provide clear and accurate instructions and information to service desk 3rd parties and other...

We are currently looking for an IT Service Desk Analyst to join our team at BDB Pitmans LLP. The successful candidate will provide exceptional customer service to our clients, troubleshooting technical issues and resolving problems efficiently.The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.As an IT Service Desk...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Our team is looking for a Technical Service Desk Manager to join their EMEA IT Service Desk team. In this role, you will oversee daily operations, ensuring high levels of customer satisfaction. You will work closely with IT leaders and your team to deliver a world-class experience to the business. With your expertise in IT concepts, development practices,...

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...

Job Title: Service Desk Manager - IT OperationsEstimated Salary: £65,000 - £80,000 per annumWe are looking for a skilled Service Desk Manager to join our IT operations team in London. As a technical expert, you will be responsible for leading and managing a team of IT service desk analysts, providing exceptional IT support to our diverse range of...

Job SummaryWe are seeking a skilled Technical Support Team Lead to join our team and manage our service desk team, ensuring high-quality support to end users.Manage incident and request workflowsDrive continuous improvementMaintain service levelsThe ideal candidate will have a strong background in ITIL, Service Delivery, and Service Desk experience, with a...

We are seeking a Service Desk Expert to join our team at HCLTech. As a Service Desk Expert, you will be responsible for providing expert-level support to our clients.Responsibilities include:Providing technical support for complex issuesCoordinating with teams to resolve issuesParticipating in project work and contributing to the development of new...

Red King Resourcing is seeking a highly skilled IT Service Desk Operations Manager to lead their support team with technical expertise and leadership skills. This role will ensure the smooth operation of support services for clients in various industries.About the Role:Lead and mentor a team of 1st and 2nd line support engineers to deliver excellent service...