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Administrative Support Specialist
4 weeks ago
We are seeking a highly organized and customer-focused individual to join our RISE ED admin team based at Wood End Health Centre, Coventry.
The successful candidate will play a key role in supporting the RISE Team by providing efficient and comprehensive administrative support, including managing clinic appointments, electronic care records, and data input.
Main Responsibilities- Provide exceptional customer service to patients and visitors, responding to telephone calls and greeting individuals in a welcoming manner.
- Support the RISE admin team by managing administrative tasks, such as data entry, document preparation, and filing.
- Work effectively as part of a team to meet the needs of the service, prioritizing tasks and managing workload.
- Good general education, including GCSE English and Maths.
- Excellent communication and customer care skills, with the ability to empathize with service users and deal with sensitive enquiries.
- Experience of working with Microsoft Office packages, including Word, Excel, and Outlook.
This is a full-time position based at RISE Wood End Health Centre, Coventry. The successful candidate will be required to work flexibly as part of a team to meet the needs of the service.
Person Specification- Ability to work effectively in a busy office environment, managing multiple tasks and priorities.
- Excellent attention to detail, with the ability to maintain accurate records and data.
- Positive approach to change, with a willingness to learn and adapt to new processes and procedures.
