Technical Support Specialist

4 weeks ago


Belfast, United Kingdom Johnson Controls Full time

About the Role

Johnson Controls is a global leader in technology and multi-industrial solutions. We're seeking a talented individual to join our Open Blue design team as a Technical Support Specialist for a 12-month placement.

As a member of our team, you'll be responsible for researching and designing products that enable our customers to manage high-tech buildings. Your role will involve envisioning user experiences and bringing new concepts to life in a refined and intuitive way.

You'll work closely with our design team, product managers, and software engineers to research, design, test, and iterate solutions to ensure we're solving design problems effectively.

This opportunity will provide you with valuable experience and skills in user-centered design, collaboration, and problem-solving.

Key Responsibilities

  • Research real business problems and apply user-centered design principles to produce intuitive experiences.
  • Develop and maintain wireframes and specifications.
  • Support software engineers to ensure implementation meets design requirements.
  • Elevate a user-centered and collaborative culture within the company.

Requirements

  • Currently enrolled in a full-time undergraduate degree program in Interaction Design or a related field.
  • Evidence of good grades to date.
  • Proven ability to apply user research and analysis to a final product.
  • A portfolio showcasing your design work.

Essential Criteria

  • Strong analytical, problem-solving, and organizational skills.
  • Ability to communicate complex ideas succinctly.
  • Experience in creating design assets in Figma, Sketch, or Adobe XD.
  • Eligibility to work in the UK full-time.


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