Technical Support Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at the Education Authority. As a Technical Support Specialist, you will be responsible for providing technical support and advice to Education Authority staff and users, ensuring the smooth operation of our ICT systems and infrastructure.
Key Responsibilities:
- Provide technical support and advice to Education Authority staff and users
- Troubleshoot and resolve technical issues with ICT systems and infrastructure
- Develop and maintain technical documentation and procedures
- Collaborate with other teams to ensure seamless integration of ICT systems and services
Requirements:
- Strong technical knowledge of ICT systems and infrastructure
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].
Equal Opportunities Employer:
The Education Authority is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion and aim to create a workplace that is free from discrimination and harassment.
Contact Information:
For more information about this role, please contact [insert contact information].
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