Guest Experience Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom AccorHotel Full time
Front Desk Associate Position

We're seeking a skilled and friendly Front Desk Associate to join our team at Accor Hotels.

As a key point of contact for our guests, you'll be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise. If you have a passion for hospitality and enjoy working in a dynamic environment, this could be the perfect opportunity for you

About the Role:

  • Provide exceptional customer service to all guests, responding promptly to their needs and resolving any issues that may arise.
  • Manage room allocations, taking into account guests' preferences and requirements.
  • Process payments, handle cash and card transactions, and maintain accurate records.

Requirements:

  • Fluency in English; additional languages are a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

Salary: £12.00 per hour.



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