Customer Experience Coordinator

6 days ago


Liverpool, Liverpool, United Kingdom Cycas Hospitality Full time

As a Guest Service Representative at Cycas Hospitality, you will be responsible for providing exceptional customer service and ensuring that our guests feel valued and appreciated.

Key responsibilities include dealing with cash, cheque, and credit transactions, operating the hotel switchboard, and implementing IHG values in hotel operations. Our ideal candidate will have a strong Front office background and previous hospitality experience.

  • We require individuals who can provide a pro-active and innovative approach to training.
  • They should be able to pass on information about hotel facilities, services, and promotions to guests whenever possible.

We offer a competitive salary of approximately $40,000 per year, 40 hours of work per week, and a range of benefits including an exclusive employee rate to IHG and Cycas hotels, continuous paid training and development opportunities, and a free healthcare plan.



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