Customer Experience Coordinator

3 days ago


Liverpool, Liverpool, United Kingdom Containerships Full time
About the Role

We are looking for a Customer Experience Coordinator to join our team at Containerships. As a key member of our Customer Service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment. You will also be responsible for maintaining accurate records and reports, and contributing to the development of processes and procedures to improve customer service.

In return for your hard work and dedication, you will receive a competitive salary of £45,000 - £65,000 per annum, plus a range of benefits including 25 days annual leave, discretionary annual bonus, enhanced pension scheme, life assurance, commitment to promoting awareness and understanding of Mental Health, private healthcare, hybrid working, cycle to work scheme, season ticket loans, enhanced policies, employee recognition awards, and considerable scope for personal and professional growth through the CMA CGM Academy.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you



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